Legal

Refund Policy

Last Updated: April 30, 2026

This Refund Policy applies to all digital products and subscriptions purchased through kabukilegacy.com, with payments processed via Stripe. Please read this policy carefully before making a purchase.

All sales of digital programs and content are final by default. Because our products are delivered digitally and access is granted immediately upon payment, we are generally unable to offer refunds once a purchase is complete. However, we handle each situation fairly — please contact us if you have an issue.

1. Digital Products — No Refund Policy

Due to the nature of digital goods, all purchases of digital training programs, educational content, and downloadable resources are non-refundable once access has been granted. By completing your purchase, you acknowledge and agree to this policy.

This is consistent with consumer protection laws in most jurisdictions that recognize digital goods as exempt from standard return rights once the product has been accessed or downloaded.

2. Subscriptions

For recurring subscription plans:

You may cancel your subscription at any time through your account settings or by contacting us at info@kabukilegacy.com.
Cancellation takes effect at the end of your current billing period. You will retain access to content through the end of the paid period.
We do not provide partial refunds for unused time within a billing period.
If you are charged after a cancellation request was properly submitted, please contact us and we will resolve it promptly.

3. Exceptions — When We May Issue a Refund

We will review refund requests on a case-by-case basis in the following circumstances:

Duplicate charges: If you were charged more than once for the same purchase due to a technical error.
Unauthorized transaction: If you did not authorize the charge and can demonstrate this to us.
Technical failure: If you were charged but never received access to the purchased content due to a verified technical issue on our end, and we are unable to resolve it within a reasonable time.
Billing error: If you were charged the wrong amount.

Refund requests based on dissatisfaction with program content, personal schedule conflicts, or change of mind are generally not eligible for a refund.

4. Chargebacks

If you initiate a chargeback with your bank or card issuer without first contacting us to resolve the issue, we reserve the right to dispute the chargeback and permanently suspend your access to all Kabuki Legacy products and services. We encourage you to contact us directly — we are committed to resolving genuine issues fairly and promptly.

5. EU / EEA Customers — Right of Withdrawal

If you are a consumer located in the European Union or European Economic Area, you may have a statutory right to withdraw from a purchase within 14 days under the EU Consumer Rights Directive. However, by confirming your purchase and requesting immediate access to digital content, you expressly consent to the immediate performance of the contract and acknowledge that you lose your right of withdrawal once access to the digital content has been provided. This will be confirmed at checkout.

6. How to Request a Refund

To submit a refund request, contact us at info@kabukilegacy.com with the following information:

Your full name and email address used for the purchase.
Order or transaction ID (found in your Stripe receipt email).
Date of purchase.
Reason for your refund request.

We aim to respond to all refund inquiries within 3–5 business days. If approved, refunds are processed via Stripe back to your original payment method and may take 5–10 business days to appear on your statement, depending on your bank.

7. Contact Us

If you have any questions about this Refund Policy, please contact us:
Kabuki Legacy
Portland, Oregon, USA
info@kabukilegacy.com